🔐 Only Circus Account Managers can create Workspaces – please reach out to support to get started. This feature is only accessible on 🖥️ Desktop Devices.
Overview
Circus offers two types of workspaces:
Production Companies – Designed for key personnel such as Heads of Production, Producers, and Studio Executives, this workspace allows management of multiple productions under a single entity or bank account. Employees linked to the workspace have access to all associated productions.
Talent Agencies – Built for Talent Agents, this workspace enables them to manage their roster and banking details for receiving payments on behalf of their talent. Employees linked to the workspace can access all transactions and the agency’s full roster. Learn more
Creating Workspaces
To set up a new workspace, please contact one of your Circus Account Managers, or support.
If you've been authorized to create a workspace, first click on your profile avatar located at the bottom left corner of your screen when using a desktop device. Next, select Create Workspace.
In the popup window, choose Production Company, then add a mandatory logo for your workspace by clicking the Upload button. Choose an image file from your desktop, ensuring it's at least 300 x 300 pixels in jpg or png format for optimal clarity.
Next, enter your workspace name (e.g., Frame Films) and click the Create Workspace button to finalize the setup.
Editing Workspaces
Once you've created a workspace, you can always go back into the settings to change the Workspace Name and Icon by clicking on the Workspace from the main dashboard, then click on the settings icon under your Workspace Icon in the left navigation.
You can edit the following details here:
Workspace Name – The public name of your production company (e.g., Disney).
Legal Entity Name – The registered legal name of your business (e.g., The Walt Disney Corporation LLC.).
Taxpayer Country – Select either Canada or the United States.
Business Number – Enter your 9-digit CRA Business Number (Canada) or EIN (Employer Identification Number) issued by the IRS (U.S.).
Registration Region – The province or state where your business was originally registered.
Mailing Address – The location of your business’s headquarters.
Business Website – The full URL of your business website. Be sure to include http:// or https://.
Office Phone – The primary phone number for your business.
Connecting a Bank Account
Production companies can connect bank accounts in two ways: either with a single account used across all productions (common for commercial production companies), or with separate accounts for each production-specific entity.
To connect a bank account to be used across all productions, start by selecting the desired workspace from your main dashboard. Next, navigate to Workspace Settings on the left menu and click Banking. From there, select Connect Account to begin the process.
Using Login Credentials
If you have access to connect directly to the business's bank account using login credentials, follow the steps:
Go to Settings – In your workspace, navigate to the Settings page and click “Connect Account.”
Select Your Bank – Choose your bank from the list. If it’s not displayed among the top options, use the search bar to find it by name or by its 3-digit institution number.
Choose Account Type – Select “Business” as your account type.
Click Continue – Proceed by clicking the “Continue” button at the bottom of the screen.
Accept Terms – Review and accept the terms and conditions of our secure payment processor.
Log In to Your Bank – Enter your banking credentials to verify ownership and ensure payments are routed correctly.
Confirmation – You’ll be redirected back to the Workspace Settings page. Once connected, you’ll see a “Connected” label, along with your bank name and the last four digits of your account.
Manual Connection
If you're having trouble signing into your bank, you can connect your account manually by following these steps:
Search for a Bank – In the bank search bar, type in random text (e.g., AAA) to ensure no results appear.
Select “Connect Manually” – Once no results are shown, click the “Connect Manually” option.
Enter Account Details – Fill in your direct deposit account information and select “Connect.”
Confirmation – You’ll be redirected back to Circus. Once connected, you’ll see a “Connected” label, along with your bank name and the last four digits of your account number.
KYC Requirements: You’ll be prompted to answer a series of questions as part of the KYC (Know Your Customer) process. This is a standard procedure designed to verify your identity and ensure compliance with Canadian FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) regulations. These questions help maintain the security and integrity of financial transactions while adhering to legal requirements for anti-money laundering (AML) and counter-terrorist financing (CTF) measures.
Editing the Bank Account
To update your bank information at any time, click “Edit Bank Account” and repeat the steps above.
Switching Workspaces
If you're a member of multiple workspaces, you can easily switch between them. From your main dashboard, click on the workspace avatar to navigate to a specific workspace.
To change workspaces while already inside one, click on the workspace icon located at the top left of your screen and select the desired workspace from the list. You can return to your main dashboard at any time using the same method.
Workspace Permissions
The workspace will initially be owned by the user who created it. However, ownership can be transferred to another user, and additional personnel can be granted access to all productions within the workspace by contacting support. For more details, see our guide on Managing Permissions.
Next Articles