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Logging Into Circus

Learn how to access your account with or without 2FA enabled.

Updated over a year ago

Without 2FA enabled

If you already have an account, go to circushr.com and click Log In at the top right of the homepage. You'll be prompted to enter your email and password.

With 2FA enabled

If you've enabled two-factor authentication (2FA), you'll be prompted to validate your credentials before accessing your account.

Via SMS (Text)

After entering your email and password on the Log In page, click Send Code. You'll receive a 6-digit code to the mobile device registered with your account. Enter that code into Circus, and click Continue to access your account.

Via Okta Verify

After entering your email and password on the Log In page, click Send Push. Open the Okta Verify app that you've previously installed on your mobile device.


Troubleshooting

I'm not receiving push notifications via Okta Verify

If you've deleted the Okta Verify App recently, have a new phone, or are not receiving push notifications at all, please reach out to support@circushr.com so we can help disable it to get you back into your account.

It says "The email or password you have entered is invalid."

  • Ensure your email is correct

  • Ensure the password is accurate by typing it in rather than allowing the computer to auto-fill it

  • Use the Forgot Password option to reset your password

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