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Contacting Support

Contacting support via live chat or email

Updated over 2 months ago

Contacting Circus

We’re here when you need us—no tickets required.

At Circus, we know waiting on a support ticket isn’t ideal when time matters. That’s why we offer real-time chat support.

While working in Circus, just click the chat icon in the bottom-right corner and hit Send us a message. Our live team is available from 5:00 AM to 5:00 PM PT.

Need help after hours? Our AI-powered bot has answers, and our help articles are available 24/7.

🚨 Be sure to disable any ad-blockers you might have installed on your browser – it could be blocking our chat bubble.

If the live chat support feature is not available on your browser, we can also be reached via email at support@circushr.com.



Contacting the Production Office

Need to reach the production office for non-tech questions? You can usually find their phone number on your call sheet.

Or, click on the production from your main dashboard. You’ll see full production details—including the company name, address, and contact info.

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